Terms of Service

Last updated: September 23, 2026

These Terms of Service ("Terms") are a legal agreement between Aztia LLC ("Aztia" or "we"), a limited liability company organized under the laws of the State of Florida, United States, with its principal office at 1101 4th Street South, Suite 300, St. Petersburg, Florida 33701, and the business entity that subscribes to or uses the HURA platform ("Client" or "you").

By checking the acceptance box when creating an account, subscribing to a plan, or activating an invitation as a user of an existing account, or by signing an Order Form that references these Terms, you represent that you have read, understood, and agreed to these Terms in full, including our Privacy Policy and the Data Processing Addendum, and that you have sufficient authority to bind the Client. These Terms govern the use of the HURA website, application, and services (collectively, the "Service"). If you do not agree, you must not use the Service.

HURA is a product operated by Aztia LLC. HURA is sold and billed directly to Client companies located in the United States and in various Latin American countries; these Terms apply equally to all Clients regardless of their country of domicile, except where expressly stated otherwise.

1. Definitions

• "Account": the workspace created by a Client company within HURA, together with the users (recruiters, administrators, or other roles) the Client authorizes to operate it.
• "Administrator": the Account user with the highest privilege role, authorized to manage the Plan, purchase Credit Top-Ups, invite and remove users, and make billing decisions on the Client's behalf.
• "Plan": the monthly or annual subscription contracted by the Client (Starter, Team, Scale, or Enterprise, or any other then-current plan), which includes a periodic Credit allowance and an assessment-generation quota.
• "Credit": HURA's internal unit of consumption. Each fully graded Assessment (technical challenge, custom quiz, or live interview) deducts the number of Credits corresponding to that assessment type, per the then-current pricing table published on the platform.
• "Top-Up": the additional, one-time purchase of a fixed package of Credits, separate from the contracted Plan.
• "Candidate": the individual invited by the Client to take an assessment through HURA. The Candidate is not a party to these Terms; the handling of their personal data is described in our Privacy Policy and the Data Processing Addendum.
• "Assessment": any technical challenge, custom quiz, or live interview generated, submitted, and graded through the Service.
• "Client Data": all data and content that the Client or its users submit to the Service, including job descriptions, company information, and Candidate Data.
• "Candidate Data": personal data of Candidates processed through the Service, including their Submissions.
• "Submissions": the responses, code, text, files, and other materials a Candidate submits in an Assessment.
• "Assessment Content": the challenges, quizzes, interview guides, rubrics, and other assessment materials generated by the Service, excluding Client Data.
• "Order Form": a written ordering document signed by both parties that references these Terms.
• "Data Processing Addendum" or "DPA": the data processing addendum published at www.huraapp.com/dpa, which is an integral part of these Terms.

2. Accounts, Eligibility, and Business Use

To use HURA, the Client must register an Account with truthful, complete, and up-to-date information. The Client is responsible for keeping the login credentials of all its users confidential and for all activity that occurs under its Account, whether or not authorized.

Only the Account Administrator may subscribe to or change a Plan, purchase Top-Ups, and authorize charges to registered payment methods. The Client is responsible for designating and keeping its Administrator up to date.

Business use only. The Service is offered solely for business purposes. You represent that you are entering into these Terms on behalf of a business entity or in your professional capacity, and not as a consumer, and that the Service will not be used for personal, family, or household purposes. HURA is not directed at minors; you represent that you are of legal age under the laws applicable to you and have the legal capacity to contract on behalf of the company you represent.

Record of acceptance. Aztia keeps a record of the version of these Terms accepted, the date and time of acceptance, and the user who accepted them. Each user invited to an Account must accept these Terms upon activating their access.

3. Description of the Service

HURA is an AI-assisted candidate assessment platform that generates technical challenges, custom quizzes, and interview guides from a job description, invites candidates to complete them, grades them automatically, and compares results to support hiring decisions made by the Client.

The Service is provided "as is" and "as available," as set out in Section 12. Aztia may modify, add to, or discontinue features of the Service at any time, provided this does not materially reduce the core functionality of the contracted Plan during an already-paid period, and will give reasonable advance notice of material changes. If Aztia discontinues the Service in its entirety, Section 5.7 applies.

4. Credits, Plans, and Use of the Service

4.1 Credit consumption. Access to HURA's assessment functionality is governed by a Credit-consumption model. Each Plan grants a periodic Credit allowance according to the contracted billing cycle (monthly or annual). Generating assessments, inviting candidates, comparing candidates, and downloading reports do not consume Credits; only the full grading of an assessment (technical challenge, custom quiz, or live interview) deducts Credits, per the per-assessment-type cost published on the platform at the time of consumption.

4.2 Rollover and expiration of Plan Credits. Plan Credits not used in the billing cycle in which they are granted roll over to the immediately following billing cycle only, up to a maximum equal to one (1) cycle's Plan Credit allowance, and expire at the end of that following cycle. For annual Plans, Plan Credits are granted in equal monthly installments, and the rollover and expiration rules of this Section apply to each monthly installment. When deducting Credits, HURA first consumes the Plan Credits with the nearest expiration date and then Top-Up Credits. Expired Credits have no cash value, are not refundable, and create no credit in the Client's favor. Aztia may, in its sole discretion, reinstate expired Credits, but has no obligation to do so.

4.3 Assessments pending insufficient balance. Inviting a Candidate never requires an available balance: any invited Candidate may complete their assessment without restriction, and their Submissions are securely stored upon submission. However, automatic grading of that assessment only runs if the Client has sufficient Credit balance at the time of grading. If the balance is insufficient, the assessment remains in a "pending balance" status — even if the Candidate has already submitted it — until the Client acquires sufficient balance through a Top-Up or a Plan upgrade. While the Account is active, no pending assessment is discarded or lost for this reason; it remains queued and is graded automatically, in submission order, as soon as balance becomes available. Pending Submissions are retained in accordance with the DPA and the Privacy Policy and, if the Account is canceled or terminated while assessments are pending, they receive the same treatment as the rest of the Client Data under Section 6. Aztia does not guarantee any specific processing time after balance is restored and is not liable for delays, missed hiring decisions, or any harm arising from an assessment remaining pending due to insufficient balance.

4.4 Credit Top-Ups. The Client may purchase fixed Top-Up Credit packages at any time, at the per-Credit price corresponding to its then-current Plan. Top-Up Credits remain available while the Account is active and expire twenty-four (24) months after their purchase date. Unused Top-Up Credits lapse upon cancellation or termination of the Account, except as provided in Section 5.7. All Top-Up purchases are final and non-refundable, as described in Section 5.6.

4.5 Assessment-generation quota. Each Plan includes a monthly quota for generating new AI-powered assessments, separate from Credit consumption. This quota does not roll over month to month and resets at the start of each cycle. A Top-Up may temporarily increase this quota as indicated at the time of purchase.

4.6 Plan changes. If the Client upgrades its Plan during a current billing cycle, it is immediately granted the full Credit difference between the prior Plan and the new one. If the Client downgrades its Plan, no already-granted Credits are removed; the new Plan and its periodic allowance apply starting with the next billing cycle.

5. Pricing, Billing, and Payments

5.1 Billing entity, currency, and absence of local electronic invoicing. All sales made through HURA — including Plan subscriptions, Credit Top-Ups, and any other charge — are billed directly by Aztia LLC, an entity organized and domiciled in St. Petersburg, Florida, United States, and are charged exclusively in United States dollars (USD), regardless of the Client's country of domicile, nationality, or location. This condition applies equally to Clients located in the United States and in any Latin American country.

Because the sale is made by a U.S. entity, Aztia LLC does not issue a local electronic invoice or equivalent tax document under the tax regulations of the Client's country of domicile (for example, DIAN electronic invoicing in Colombia, CFDI in Mexico, or other regional electronic-invoicing schemes) in any country outside the United States. Aztia will issue the standard payment confirmations or receipts generated by its payment processor, which may be used as proof of expense but do not substitute for or constitute a local electronic invoice.

The Client acknowledges and accepts this condition as an essential part of the Service and is solely responsible for determining, reporting, and complying with any tax, customs, foreign-exchange, or withholding obligation applicable in its country of domicile in connection with payment for these Services, including the possible inability to deduct or credit the expense due to the absence of a local electronic invoice. Aztia recommends that each Client consult its local accounting or tax advisor before subscribing to the Service.

5.2 Billing cycle and auto-renewal. Plans are billed in advance, monthly or annually as chosen by the Client, and automatically renew at the end of each cycle using the registered payment method, unless the Client cancels before the renewal date per Section 6. For annual Plans, Aztia will send the Administrator an email reminder at least thirty (30) days before the renewal date.

5.3 Payment processor. Payments are processed through Stripe, Inc. or another payment processor designated by Aztia. By providing a payment method, the Client authorizes Aztia to make the recurring charges corresponding to its Plan and any Top-Up it purchases.

5.4 Taxes. Published prices do not include taxes, duties, or bank or foreign-exchange fees that may apply depending on the Client's country, issuing bank, or payment method. Any sales, use, withholding, or similar tax required by the Client's jurisdiction is the Client's sole responsibility, unless applicable law expressly requires otherwise. If applicable law requires the Client to withhold or deduct any tax from a payment to Aztia, the Client shall increase the amount paid so that Aztia receives the full amount it would have received absent such withholding, unless an Order Form provides otherwise.

5.5 Free trial. Aztia may offer a free trial with a limited number of Credits and assessments. At the end of the trial period, or once the trial balance is exhausted, access to grading new assessments is suspended until the Client subscribes to a paid Plan.

5.6 No refunds. Except as provided in Section 5.7 or as expressly required by applicable law, all payments made to Aztia — including Plan payments and Credit Top-Up purchases — are final and non-refundable, whether in whole or on a pro-rated basis, even if the Client does not use all purchased Credits, cancels its Account early, or Credits expire under Sections 4.2 or 4.4.

5.7 Refund upon discontinuation of the Service. If Aztia discontinues the Service in its entirety, or terminates these Terms for any reason other than the Client's breach, non-payment, or fraudulent or abusive use of the Service, Aztia will refund the unused, pro-rated portion of prepaid Plan fees and the purchase price of unused, unexpired Top-Up Credits.

6. Cancellation and Termination

The Administrator may cancel the Plan at any time from the billing portal. Cancellation takes effect at the end of the current billing cycle; the Client retains access to the Service until that date, with no right to a refund for the remaining period.

Aztia may suspend or terminate access to the Service, with or without prior notice, in the event of a breach of these Terms, non-payment, fraudulent or abusive use of the Service, or where required by applicable law. Unless prohibited by law, Aztia will notify the Administrator before suspending the Service for non-payment. In the event of termination for the Client's breach, no Credits or payments already made are refundable.

Retention after cancellation. While the subscription is active, Aztia retains Client Data. When the subscription is canceled or terminated, or a free trial ends without a Plan being purchased, the Account becomes inactive and Aztia retains Client Data for twelve (12) months, during which the Client may reactivate its Account by purchasing a Plan and recover its data. If the Account is not reactivated within those twelve (12) months, Aztia deletes or anonymizes Client Data in accordance with the DPA and the Privacy Policy. This does not prevent the Client from requesting earlier deletion of its data or a data subject from exercising a right to deletion, and does not apply to copies Aztia must retain to comply with law, which will remain subject to the confidentiality obligations of these Terms.

7. Acceptable Use

The Client agrees to use the Service lawfully and in accordance with these Terms. It is prohibited, among other things, to: (i) reverse-engineer, decompile, or attempt to extract the source code or underlying AI models of the Service; (ii) use the Service to generate, store, or distribute illegal, defamatory, discriminatory content or content that infringes third-party rights; (iii) automate access to the Service through scraping, bots, or similar means without prior written authorization; (iv) resell, sublicense, or make the Service available to unauthorized third parties; (v) attempt to circumvent the security, authentication, or integrity measures of the Service; and (vi) submit to the Service, or require Candidates to submit, sensitive personal data not necessary for the Assessment, such as health, biometric, or financial data, or government identification numbers.

Breach of this section entitles Aztia to immediately suspend or terminate the Account, without prejudice to any other legal remedies available.

8. AI-Powered Assessments and Hiring Decisions

HURA uses third-party AI models to generate challenges, grade assessments, and produce comparative candidate analyses. These scores and analyses are decision-support tools and do not, by themselves, constitute a final hiring recommendation or a guarantee of a candidate's suitability, future performance, or the absolute accuracy of the information assessed.

The Client is solely responsible for its hiring decisions, including independently verifying relevant information and complying with all labor, anti-discrimination, and data-protection laws applicable in its jurisdiction when using the Service as part of its hiring process. The Client agrees not to use the Service, or any results it produces, in a manner that constitutes unlawful discrimination based on race, gender, age, disability, religion, national origin, sexual orientation, or any other category protected under applicable law.

The Client shall: (i) provide Candidates all notices, and obtain all consents, required by applicable law for the use of automated or AI-assisted tools in hiring, including laws regulating the use of automated tools in employment decisions; (ii) conduct any bias audit or impact assessment required of it as an employer or deployer; (iii) ensure that a qualified human reviews Service outputs before any adverse employment decision regarding a Candidate; and (iv) handle directly any Candidate request for a reasonable accommodation, an alternative assessment, or human review. The Client shall not use the Service as the sole basis for rejecting a Candidate.

Before an Assessment begins, the Service displays to each Candidate a notice describing the use of artificial intelligence in the Assessment and linking to the Privacy Policy. This notice is provided to assist the Client and does not relieve the Client of its own notice and consent obligations as employer and controller. Aztia will make available to the Client reasonable documentation describing the Service's assessment methodology and known limitations.

The Service does not use facial recognition, facial or emotion analysis, or voiceprints to evaluate Candidates, and does not collect biometric identifiers.

9. Candidate Data, Privacy, and Data Processing

The processing of personal data of Account users and Candidates is governed by our Privacy Policy and, with respect to Candidate Data, by the Data Processing Addendum (DPA), both of which are an integral part of these Terms. Between the Client and Aztia, the Client acts as the controller of Candidate Data, and Aztia acts as the processor with respect to such data, providing the Service according to the Client's documented instructions, these Terms, and the DPA.

The Client represents and warrants that it has sufficient legal basis, including the Candidate's consent or authorization where required by applicable law, to invite the Candidate to take an assessment and to have their Submissions processed by HURA, including analysis via artificial intelligence.

Aztia will not use Candidate Data to train artificial intelligence models and will not permit its AI subprocessors to do so. Aztia may use aggregated or de-identified data, which cannot reasonably be linked to the Client or any individual, to maintain and improve the Service.

10. Intellectual Property

HURA, its code, design, trademarks, logos, generation and grading models, and all underlying content and technology are the exclusive property of Aztia LLC or its licensors, and are protected by applicable intellectual property laws. These Terms do not transfer any intellectual property rights to the Client; only a limited, non-exclusive, non-transferable, and revocable license to use the Service is granted for the duration of the Account and subject to these Terms.

The Client retains ownership of Client Data. The Client grants Aztia a limited, non-exclusive license to host, process, and use Client Data solely to provide and support the Service in accordance with these Terms and the DPA. The use of aggregated or de-identified data is governed by Section 9.

Aztia owns the Assessment Content, excluding any Client Data incorporated in it. For the duration of the Account, Aztia grants the Client a non-exclusive, non-transferable license to use the Assessment Content for its own internal hiring purposes. Aztia may reuse the Assessment Content, and the templates, rubrics, and prompts used to generate it, with other clients, provided it does not include Confidential Information or Client Data.

As between the parties, Candidate Submissions are Client Data. The Client is responsible for obtaining from Candidates any rights it needs to use their Submissions. If the Client provides suggestions or feedback about the Service, Aztia may use them freely and without compensation.

11. Confidentiality

"Confidential Information" means any non-public information disclosed by one party to the other in connection with the Service that is designated as confidential or that a reasonable person would understand to be confidential, including Client Data and, in Aztia's case, the Service's prompts, rubrics, models, unpublished pricing, and technical documentation. Each party will use the other party's Confidential Information solely for the purposes of these Terms, protect it with at least reasonable care, and disclose it only to its employees, contractors, and service providers who need to know it and are bound by confidentiality obligations at least as protective as those set out here.

Confidential Information does not include information that: (i) is or becomes public through no fault of the receiving party; (ii) was known to the receiving party before disclosure without a confidentiality obligation; (iii) is independently developed without use of the Confidential Information; or (iv) is lawfully received from a third party without a confidentiality obligation. A party may disclose Confidential Information when required by law or a competent authority, after giving prior notice to the other party where legally permitted.

These obligations survive for three (3) years after termination of these Terms, and indefinitely for trade secrets and personal data.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND THE ACCURACY OR RELIABILITY OF AI-GENERATED RESULTS. AZTIA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL AZTIA, ITS AFFILIATES, OFFICERS, EMPLOYEES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DATA, LOST HIRING OPPORTUNITIES, OR LOST REVENUE, ARISING FROM THE USE OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

AZTIA'S TOTAL CUMULATIVE LIABILITY TO THE CLIENT FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY THE CLIENT TO AZTIA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in this section is intended to exclude or limit liability that cannot be excluded or limited under applicable law, including, where applicable, liability for willful misconduct or gross negligence.

14. Indemnification

The Client agrees to indemnify and hold harmless Aztia, its affiliates, officers, and employees from any claim, loss, damage, or expense (including reasonable attorneys' fees), including claims brought by Candidates, arising from: (i) the Client's breach of these Terms; (ii) use of the Service in violation of applicable law, including labor, anti-discrimination, or data-protection regulations; (iii) Candidate Data the Client enters into the platform without sufficient legal basis; or (iv) the Client's failure to provide the notices, obtain the consents, or conduct the audits or assessments required of it under Section 8. Aztia will promptly notify the Client of any claim and reasonably cooperate in its defense, at the Client's expense.

15. Regulatory Compliance and Export Controls

The Client represents that neither it nor its beneficial owners are listed on any economic or trade sanctions lists administered by the U.S. Treasury's Office of Foreign Assets Control (OFAC) or any equivalent authority; that it is not owned or controlled by a sanctioned person, including the Government of Venezuela; and that it is not domiciled or operating in a country or territory subject to comprehensive U.S. embargo. The Client agrees to use the Service in compliance with all applicable anti-corruption, anti-money-laundering, and export-control laws. Aztia may block access to the Service from sanctioned jurisdictions.

16. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict-of-laws rules, regardless of the Client's country of domicile.

Any dispute arising from these Terms or relating to the Service that cannot be resolved amicably within thirty (30) days of written notice will be resolved through binding arbitration administered by the American Arbitration Association (AAA): (a) under its Commercial Arbitration Rules, if the Client is domiciled in the United States; or (b) through its International Centre for Dispute Resolution (ICDR) under its International Arbitration Rules, if the Client is domiciled outside the United States. In either case, the arbitration will be seated in St. Petersburg, Florida, United States, conducted in English before a sole arbitrator, and governed by the rules in effect when the proceeding begins. The arbitral award will be final and binding on both parties and may be enforced in any court of competent jurisdiction, including, where applicable, under the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards or the 1975 Inter-American Convention on International Commercial Arbitration (Panama Convention).

Notwithstanding the foregoing, either party may bring an action directly in the state courts of Pinellas County, Florida, or the United States District Court for the Middle District of Florida, to: (i) seek injunctive or emergency relief; or (ii) collect undisputed amounts owed for Plans or Top-Ups.

All disputes will be resolved on an individual basis. Neither party may bring or participate in any class, collective, consolidated, or representative action. TO THE EXTENT ANY DISPUTE PROCEEDS IN COURT, EACH PARTY WAIVES ITS RIGHT TO A JURY TRIAL.

17. Changes to These Terms

Aztia may modify these Terms at any time. Material changes will be notified to the Account Administrator by email or an in-app notice at least fifteen (15) days before they take effect. If the Client does not accept a change, it may cancel its Plan before the effective date. Continued use of the Service after the effective date of a change constitutes acceptance of the revised Terms. Changes do not apply to disputes arising before their effective date and, if an Order Form is in effect, changes that materially reduce the Client's rights will apply to the Client only from the next renewal of that Order Form.

18. General Provisions

Language. These Terms are offered in Spanish and English as a courtesy to our Spanish-speaking Clients. In the event of any conflict, ambiguity, or discrepancy between the two versions, the English-language version will prevail.

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in full force and effect.

Assignment. The Client may not assign these Terms without Aztia's prior written consent. Aztia may freely assign these Terms, including in connection with a merger, acquisition, or sale of assets.

Entire agreement and order of precedence. These Terms, together with the Privacy Policy, the DPA, and any Order Form, constitute the entire agreement between the parties regarding the Service and supersede any prior agreement or understanding, oral or written, on the same subject matter. In the event of conflict, they prevail in the following order: (a) the Order Form; (b) the DPA; (c) these Terms; and (d) the Privacy Policy. Any terms in a Client purchase order, vendor portal, or similar document are void and of no effect, even if accepted or acknowledged by Aztia.

Relationship of the parties. Nothing in these Terms creates a partnership, agency, joint venture, or employment relationship between Aztia and the Client, or between Aztia and any Candidate.

Force majeure. Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control, including failures of third-party infrastructure or AI providers not attributable to that party.

Notices. Aztia may give notices to the Administrator's email address. The Client may give notices to info@aztia.co.

Survival. Sections 4.2, 5, 6, and 10 through 18 survive termination of these Terms.

19. Contact

For questions about these Terms, please write to info@aztia.co. Aztia LLC's principal office is at 1101 4th Street South, Suite 300, St. Petersburg, Florida 33701, United States.